Agent Commissions in Medicare and the Impact on Beneficiary Choice
Third, beneficiaries’ experience with their agents and the overall quality of the service are not factored into the commission model, although there is precedence for this within Medicare. For example, MA and Part D plans are measured through the star ratings program and are compensated differently for delivering a high-quality member experience. Pay-for-performance could be considered part of the compensation model for agents and agencies. Captive AgentsCaptive agents receive a salary by the insurance company they represent plus a lower commission rate than independent agents. Agents and brokers all receive commissions, but some agents also receive a salary from an insurance company. Keep records of your health care visits, services, and equipment provided, significant lab work, etc. Also, file copies of any bills or notices from insurance companies, doctors, hospitals, pharmacies, etc. as well as canceled checks. Arizona Health Care Cost Containment System is Arizona's Medicai